Residential

Returns and Refunds 🍺

Satisfaction guaranteed or your money back (within the limits of reasonable beer sense)

At Maltese, we care about your experience: if something goes wrong, we are here to resolve it.
Here’s everything you need to know about returns, refunds, and exchanges.

📦 Did you receive a damaged or incorrect product?

We’re sorry! To resolve this quickly, we ask you to:

  1. Write within 24 hours of delivery to support@maltese.beer

  2. Include the order number

  3. Attach clear photos of the damage or error

  4. Provide a brief description of the problem

We will replace damaged products or, if not available, offer you an equivalent alternative beer or a refund via credit note.